Refund policy
REFUND POLICY
Last updated: November 7, 2026
Returns
Want to return something? Email us at core.skiapparel@gmail.com within 30 days of delivery with your order number and the item(s) you'd like to return. We'll reply with return instructions and the address to send it to. Returns sent without contacting us first may not be accepted.
Condition
Items must be unworn, unwashed, and in their original condition with all tags attached.
Return shipping
The customer is responsible for return shipping costs, and original shipping charges are non-refundable. We recommend using a trackable shipping service, as we can't be responsible for returns lost in transit.
Damaged or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll make it right, and we'll cover the return shipping in that case.
Refunds
Once we receive and inspect your return, we'll email you to let you know whether it's approved. Approved refunds go back to your original payment method within 5–10 business days; your bank may take a little longer to post it.
Exchanges
Need a different size? Email us and we'll help. The quickest way is usually to return the item and place a new order for the size you need.
Questions
Email us anytime at core.skiapparel@gmail.com.